Pitch & Match

- FAQ and HowTo -

ABOUT PITCH & MATCH.


Along with access to networking parties and educational lectures, Casual Connect attendees get access to our Pitch & Match meeting system. This system will allow you to make your own connections with people and companies you are particularly interested in collaborating with – and others looking for people with your particular skills and experience will be able to reach out to you!

FREQUENTLY ASKED QUESTIONS.


What exactly is Pitch & Match?


Pitch & Match is a meeting system that helps connect you to other Casual Connect attendees based on your needs.
With a calendar you can personalize, it's easy to set up and keep track of meetings and arrange your schedule.
Additionally, Casual Connect will have set meeting places throughout the venue so you can find the ideal place to meet the person you're connecting with.


How much does this all cost?


The Pitch & Match meeting system is FREE to all registered Casual Connect attendees.
You can make and attend as many meetings as you want within the calendar restrictions.


When will Pitch & Match be accessible?


Pitch & Match is initiated for all registered participants 3 weeks before a show.
You should receive login details within 2 business days once it's ready!


What do I do if I haven't received my login details?


We ask that people wait 2 business days for us to process their details and send them their login information.
If you are not seeing your details after that amount of time, please check your spam folder to make sure it didn't get sorted there.
If you still see no email, please contact cara[at]casualgamesassociation.org for help.


What if my login details don't work?


It is a common issue that when copying the generated password in the login details email that an extra space is also selected.
Please make sure that you are copying the password correctly and have typed your email address correctly.
If this still doesn't work, please email cara[at]casualgamesassociation.org for help.



Do I need a completed profile?


You are not required to complete your profile, however, it will be easier for people to search for you on the attendee list if you do so.
It will also be easier for you to search for people according to your needs.


How do I change my company details?


You can change your company details by going to your profile. You can see that company details are at the top of the page.
Company details are synced across all those linked to the same profile and so any changes reflect on everyone's profile including logos.
To make sure everyone is grouped under one listing, unlink those who are on a different profile, select the correct one and link to it.
These can all be done under the profile tab.




How do I meet people?


Simply log into the system, using the link above, and find potential meeting candidates under the Attendees tab.
You can search for people or companies using keywords as well as take advantage of more advanced search options.



Once you find someone you want to meet, you can check their availability and suggest a mutual meeting time.







A meeting table can be automatically assigned to you or you can suggest your own meeting location.


Where can we meet?


There is an area on the showfloor reserved for meetings. The area is called the "Attendee Hub".
Choosing an automatic location will try to reserve a table at the Attendee hub. Should there be no available table for the time you are seeking to meet at, there are other meeting points that will be available for selection when requesting to meet with someone.

PS. Please note that exhibiting sponsors will have their booth set as the automatic meeting place location.




Can I meet people other places?


You are welcome to meet anywhere inside or outside of the venue and there is an option within the meeting system to let you propose your own meeting location. Keep in mind, however, that if you take your meeting away from the venue it could impact the time you have to get to lectures, panels, and other meetings.


How do I change the time/location of my meeting?


Simply select "Re-schedule this meeting" to change the time of the meeting.

As for the location, at the moment, changing just the location isn't possible without cancelling the meeting request and re-requesting it.
You may also try contacting the other party of a confirmed meeting by viewing their profile details and emailing them personally.


How do I contact the person I'm meeting?


Once a meeting is confirmed you will be able to see the other person's email address.
If they have provided additional contact information, such as a phone number, you will be able to see this as well.



I am trying to login from China and I can't login?


We have been informed that the website doesn't function properly due to firewall issues.
Other attendees have recommended using Firefox or a VPN.