Press Release
Nevosoft, a top Russian casual game developer, as well as one of the leading casual game distributors in Russia and Eastern Europe, has increased its technical support to 24 hours per day, 7 days per week to serve its Russian speaking customers. With this extension of service hours effective from the 1st of February 2010, Nevosoft now delivers the most extensive support in Russian in the video game industry, enabling critical questions to be answered at a time most convenient for the customer.
The company has invested substantial resources and infrastructure to provide the best service possible. The aim of this investment is to enable Russian speaking casual gamers to gain access to faster and more effective tech support. The number of customers from different regions of Russia and Eastern Europe is constantly increasing, and providing top notch service to our customers, regardless of what time zone they live in is very important. “We have realized that it is very important to show our customers that if they need help with any of games we distribute, we will be there to answer their questions with a live person any time day or night. It underscores our commitment to the ongoing happiness of every customer”, - said Nevosoft’s Distribution Director Pavel Ryaykkonen.
To ensure the highest quality of support around the clock, Nevosoft has launched a special Tech Support Department with a highly-skilled team, equipped with programs developed by Nevosoft to help resolve issues quickly at any time.
Customers can contact Nevosoft’s Technical Support by email at support@nevosoft.ru or by filling in a special form on the web-site http://www.nevosoft.ru/help/.
About Nevosoft
Nevosoft was founded in 2002 and has since become famous for its high quality games which are well known worldwide. Nevosoft has developed numerous hits like My Kingdom for the Princess, Mushroom Age, Mysteryville 1 & 2, Christmasville, Supercow and about 15 more. Nevosoft distributes its games via its broad partners’ network, which is constantly enlarging. Every month about 4 – 5 million games are downloaded from our Russian portal and distribution network.
Nevosoft never stands still. Every day we challenge ourselves to find new possibilities and reach new heights. We are always searching for better solutions to raise the high standards existing in the game industry.
PR Contacts
Julia Lebedeva
E-mail: julia.l@nevosoft.ru
Tel.: +7 (812) 347 89 33
